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Home page > Product & Price list > Delivery > Pick Up Point
- Ipoh Pick Up Point
| Johor Point ID | 2159 |
| Store Name | Smile Pharmacy |
| Address | 14, jalan Pendekar 17, Taman Ungku TunAminah, 81300 Skudai, Johor, Malaysia |
| Hours or Description | Monday to Sunday (11:00am - 8:00pm) |
| Pulau Pinang Point ID | 2211 |
| Store Name | Fresh Point Telecommunication Queensbay Mall |
| Address | LG-26, Queensbay Mall, 100, PersiaranBayan Indah, 11900, Penang |
| Hours or Description | Monday to Sunday (10:00am - 10:00pm) |
| Selangor Point ID | 163 |
| Store Name | Touch Point Superbuy Puchong |
| Address | 4, Jalan Puteri 2/2, Bandar Puteri,47100 Puchong, Selangor, Malaysia |
| Hours or Description | Monday to Friday (10:00am - 8:00pm) Saturday (11:00am - 5:00pm) Sunday (24 hour a day) |
| WP Kuala Lumpur Point ID | 226 |
| Store Name | Vibrante Pro Pharmacy |
| Address | 5, Block 3, Jalil Link,, Jalan Jalil Jaya 3, Bukit Jalil, 57000 Kuala Lumpur,Malaysia |
| Hours or Description | Monday to Sunday (9:30am - 9:00pm) |
| Perak Point ID | 3013 |
| Store Name | ParcelMan.my |
| Address | G77-1, PLAZA IDAMAN, Jalan Jernai 1, Medan Idaman, 53100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| Hours or Description | Monday to Saturday (10:30am - 8:30pm) Sunday (Off) |
- Frequently Asked Questions (FAQ) for Consumers
How long will parcels be stored at the CollectCo center?
Parcels will be stored for up to 7 calendar days upon delivery to the center. You may collect your parcel within this 7 days. If you are not able to collect within given time period, kindly contact E-print for rearrangement. For example, if parcel is dropped off to center on Monday, the customer will have till the following Monday to collect the parcel before the return initiation on Tuesday. Customer can still collect the parcel even if the status is “Overdue”.
How will I know my parcel has arrived at the CollectCo center?
When your parcel has arrived at the CollectCo center, you will receive an SMS with a 4-digit verification code.
How do I collect my parcel?
You need the 4-digit verification code and your tracking number to collect your parcel from the center. Simply show the SMS to the storekeeper and storekeeper will process your parcel for collection.
What if I did not receive an SMS notification but my parcel has arrived according to tracking status?
If you did not receive an SMS, kindly contact E-print for follow up action.
How do I track my parcel?
You need your tracking number to track your parcel. You may do so at https://track.collectco.my
How do I locate the CollectCo center?
You may locate the CollectCo center via CollectCo website – https://collectco.my/locations
What time can I collect my parcel?
You may collect your parcel during the center’s opening hours.
Who do I look for in the collection center to pick up my parcel?
You may ask for CollectCo over the counter at the cashier to pick up or drop off parcels. For pharmacies, the CollectCo designated counter is at the pharmacist counter. Please be informed that the collection center may be serving other customers during peak hours, which may incur some waiting time.
